Start with workplace tasks
List the situations where language support would help: greeting clients, clarifying instructions, writing messages, or joining team discussions. Practical examples make a training brief more useful.
Understand the group
Collect information about current language comfort, job responsibilities, group size, and preferred timing. A mixed group may need different starting points or additional practice.
Agree what to review
Decide how you will discuss progress without promising a result in advance. Role-play, sample workplace tasks, and participant feedback can help a team review whether the training is relevant.
Prepared for the redesigned Journal. Editorial copy is ready for Castellan’s review before public publication.